Our Team

Altaï Cuba has a base in Havana. Guides and drivers visit every week for programme briefings and are always popping in for cups of coffee and presenting us with new findings and ideas so that we can continuously update, improve and diversify our programmes. We love exploring local trails, learning about history, salsa, fauna and flora and other Cuban treasures, We share our time between discovering Cuba and designing trips that meet your wishes and expectations.

“We are a member of Travelife and we have started the process to work step by step towards complying with international sustainability standards. Travelife is a three-stage certification program for tour operators and travel agents: (1) Travelife Engaged; (2) Travelife Partner and (3) Travelife Certified. We are at stage 1 – Travelife Engaged. We are working to move forward to stage 2 - Travelife Partner.”
Our Sustainability Policy:

Our goal is to sensitize our customers, borrowers, partners and employees to the need to apply in our daily lives a concept of sustainability aimed at making this a better world.


As a travel company that interacts with various tourism stakeholders, namely consumers, tour guides, travel agencies, hotels, transportation companies, restaurants and attractions, we at Altái Cuba understand our key role and influence in the sustainable development of tourism. That is why we are committed to promoting sustainability. Our goal is to follow, implement and promote good sustainability practices, to maximize the positive and minimize the negative impacts of our tourism operations, and to influence our clients and partners to do the same.

Our sustainability policy is divided into 10 themes. Each theme consists of a set of principles and related practical actions. 

1. Sustainability management and legal compliance

We are committed to sustainability management, and to compliance with all legislation, regulations and national codes of practice.  

2. Internal management: social policy and human rights

We are committed to sustainable internal management through a clear, written and well communicated social policy.

We are committed to practicing human rights by ensuring compliance with the following practices:

- Prohibit discrimination with regard to hiring, conditions of employment, access to training and senior positions, or promotion in terms of gender, race, age, disability, ethnicity, religion/belief or sexual orientation;

- Ensure that all employees have equal opportunity and access to resources and opportunities for personal development through regular training and education;  

 

3. Internal management: Environment and community relations

We are committed to practicing environmental protection and improving community relations. We measure energy and water use, as well as the use of consumer and disposable goods, and seek alternatives to reduce them. 

 4. Partner agencies

 Based on an inventory of our main partner agencies, we have developed and implemented a policy to improve the sustainability of our partner agencies. Our goal is to concretize sustainable development in each and every one of our company's partners.

 5. Transportation

We try to ensure that the vehicles used on excursions do not cause above-average pollution. We believe that transportation is an important aspect of sustainable tourism, and we do our best to lower the average level of pollution. 

 6.  Accommodations

We seek to achieve a tourism supply chain that is fully sustainable. The partner accommodations play an important role in achieving this, and are encouraged and motivated to adopt sustainable practices

 

7. Excursions and activities

We highly value the welfare of the animals and the community, and our goal is that the excursions leave only a small footprint. We safeguard the authenticity of communities and the natural environment, and are strongly opposed to harming wildlife and polluting the environment. 

8. Tourist leaders, local representatives and guides

Our goal is to involve as many local people as possible by employing them in the tourism business. We advocate a fair and safe working environment that supports and respects local communities. 

9. Destination

Our goal is to maximize the positive and minimize the negative impacts on the destination to ensure the sustainable development of the places where we operate. 

10. Communication and customer protection

The well-being and information of our clients are very important to us. In Altái Cuba, we guarantee clear and constant communication and a high level of protection to our clients, before, during and after the trip. We financially support environmental organizations. We also support ecological initiatives in tourism in close relationship with local communities.